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Refund Policy

Our candles are made by hand and will vary in appearance, colour and scent. We make every effort to ensure each of our candles are perfect and do our best to show you our candles as they come so you know what to expect. If your candle is damaged or not to your expectations, our return policy is outlined below, or you can reach us at hello@bubbacandle.com

Returns
Please contact us within 14 days of receiving your candle to initiate a return.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. We cannot accept candles sent back to us without requesting a return first. To be eligible for a return, your candle must be in the same condition that you received it, unused, and in its original packaging. We only accept returns for damaged items. If you would like to exchange your candle, please contact us first.

Processing
If the refund has been approved, the money will be refunded to the original payment method. Please note that it can take some time for your bank to complete the process.
Handmade with love
Eco-friendly packaging
Vegan friendly candles
Worldwide shipping